Frequently Asked Questions
Everything you need to know about your Bohomoon order
How should I care for my Bohomoon jewelry?
To keep your pieces shining, we recommend removing them before swimming, showering, or applying perfumes. Store your jewelry in its original pouch to prevent scratching.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Delivery times vary by location, but UK orders usually arrive within 3-5 business days.
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery. Items must be in their original packaging and unworn. Please note that for hygiene reasons, earrings cannot be returned.
What materials are used in your products?
Most of our jewelry is crafted from high-quality stainless steel or sterling silver, often finished with 18k gold plating to ensure durability and a premium look.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for a seamless checkout experience.